If you have any questions or concerns, we are here to assist you. Please provide your contact information and order number (if applicable) for easy reference.
Please note that we prefer to be contacted via email.
Thank you for your cooperation!
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Indulgehairproducts@icloud.com | Instagram: @____merab
Orders will be processed and shipped within 72 business hours of payment confirmation, unless on back order. Back-ordered items will be shipped within 7-10 business days. Once your order has been shipped, you can expect to receive your package within 3-5 business days. Please note that we are not responsible for lost packages or shipping delays caused by USPS, holidays, or inclement weather. We do not ship on weekends, and international shipping is not currently available.
Please be aware that due to the nature of our product and federal health regulations, all hair extension purchases are final sale. We do not offer refunds for any hair extension orders. However, if you receive defective merchandise, please contact us immediately. Please note that we will not accept exchanges for items that show any signs of being worn. Hair extensions must be in their original, unopened packaging. Our hair undergoes a rigorous quality control process to ensure that our customers receive only the finest virgin hair.
If you have any questions, comments, or concerns, please do not hesitate to email us at Indulgehairprducts@gmail.com
